Strategic Key Account Manager - Mitel Networks

At Mitel, you will have the opportunity to help businesses connect, collaborate and provide better experiences for our customers. You will deliver valuable contributions in creating business success within our global organization utilizing your unique attributes, skills and experience. Overview

Are you an experienced Sales Leader with a strong understanding of the Italian public sector and a passion for driving strategic growth? This is a strategic role within Mitel’s Italian sales organization, with responsibility for some of the Italian government’s largest customers and an annual revenue of $5-6M. The role requires extensive public‑sector knowledge, a deep understanding of Mitel’s portfolio and customers’ purchasing processes — from Consip framework agreements to public tender procedures — as well as the ability to build strong relationships with major local service providers and key system integrators. Responsibilities

Leverage the whole Mitel’s portfolio and extend the footprint within each account Manage day by day relation with large public customers Protect the installed base, making sure large swa and services contracts are timely renewed and hopefully extended in scope Deal with large service providers (e.g. Fastweb) to develop business initiatives based (for example) on Consip’s frame agreements Cooperate with the channel team and local partners Deliver timely and accurate status for each opportunity Involve Mitel’s management and executive when applicable Define a structured account plan for each large accounts Requirements

Located in Rome (Italy) and willing to travel across the Italian territory as needed 10-15 years experience in sales, specifically in large public sector organizations Native Italian and fluent in English Ability to deal with enterprise sales related processes in a multi‑national environment Specific experience in UC and CX Solid recognition in the Italian tech ecosystem Additional Skills (Advantageous)

Specific experience with major UC vendors UC technical background #LI-ACH #LI-Hybrid To ensure our hiring process is fair, efficient, and transparent, we want to inform all applicants that we may use Artificial Intelligence (AI) technologies, including third‑party tools to screen resumes and match candidates to job opportunities based on their skills and experience. All applications are also reviewed by our hiring team, and final decisions are made by our hiring managers. Kindly review our privacy policy (Mitel Privacy Policy) for more information and to understand how to exercise any of your rights. Mitel is committed to achieving workforce diversity and creating an inclusive working environment. Diversity makes sense for us, for our customers and for our future. We value different perspectives, skills and experiences, and welcome applications from all sections of the community. Mitel is a global market leader in business communications, powering more than two billion business connections with our cloud, enterprise and next‑gen collaboration applications. With more than 70 million users in nearly 100 countries, Mitel is the only company that wakes up every day exclusively focused on helping customers take their communications from where they are today to where they expect them to be.

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