TOP HOUSE MANAGER REQUIRED FOR STUNNING VILLA IN NORTHERN ITALY

Our client is looking for an experienced House Manager to organise and maintain their beautiful property in Northern Italy. The House Manager will be client facing and responsible for ensuring the optimal guest experience. They will have responsibility for managing and coordinating a team of on-site staff and ensuring the property operates to the highest standard at all times. This role calls for a strong all-rounder, someone who can cultivate a relaxed environment, delivering excellent but discreet service and a steady, calm, organised approach. The ideal candidate will have 5 years of experience as a House Manager for UHNW families with excellent, checkable references.

Duties & Responsibilities

Responsible for the smooth running of the property

Managing and organising household staff [5 – 15 pax depending on time of year] including rotas and absence/holiday log, recruitment [full time and seasonal staff], training and appraisals

Household Administration including managing household budget and payroll in collaboration with the finance team

Setting up manuals, procedures, checklists and managing household inventories

Liaising with suppliers and contractors. Confident in interfacing with architects, engineers and surveyors in the delivery of high-end projects [internally and externally] such as updates and large refurbishments

Reporting to Principal/UK Family Office any problems and acting as main contact between contractors and Principal

Reporting on weekly basis on the progress of any on‑going works at the Villa

Making sure that all systems operate properly with assistance from Head of Maintenance (technical knowledge required)

Planning and organising dinner parties, offsite meetings and events for up to 40 guests

Running errands and assisting with making restaurant reservations within country

Driving services when required

Transportation bookings (car rental, airport pickups, drop offs)

Managing Health & Safety requirements

Arranging household provisions – newspapers, flowers etc

Stocking of the preferred household supplies

Overseeing Wine cellar management with Head of Service– organisation, managing wine log and discussing with Principal should stocks run low

Readiness of property for family’s / guests’ arrival

Working very closely with the London Family Office

Requirements

Minimum 5 years of experience in a similar position within an UHNW property

Excellent staff management, administration, front of house and service skills and the ability to work closely alongside some long-term employees

Responsible and autonomous, strong leader and able to motivate a team

Good, prompt communication required

Good attention to detail and high standards

Flexibility is key for this role and the candidate will need to be available on the phone when required

Proactive & dynamic, will turn their hands to assist where needed

Hardworking, discreet and trustworthy

Client facing and with a can-do attitude

Fluent Italian and English

Cost conscious. Able to negotiate and look around for best value for money

Strong IT skills – Microsoft Office

Starting date : ASAP

Working contract: Full time, permanent

Salary: Up to 150k EUR gpa depending on experience

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