Descrizione:
Experteer Overview
In this role you lead customer programs end-to-end, coordinating cross-functional teams to drive successful industrialization and ramp-up. You partner with R&D, manufacturing, quality, purchasing, supply chain, finance, and sales to ensure program governance, budgets, and KPIs are met. You engage with customers, manage changes and escalations, and guide project managers for consistent execution. This position suits someone who thrives on cross-functional collaboration, strategic program management, and delivering scalable manufacturing initiatives.
Retribuzione / Benefits
Own and drive customer programs from nomination to series production stabilization
Coordinate across R&D, manufacturing, quality, purchasing, supply chain, finance, and sales
Lead and support Project Managers to ensure consistent execution and governance
Manage customer communications, escalations, changes, and overall satisfaction
Collaborate with plants to prepare for industrialization, launch, and ramp-up
Define and monitor plans, milestones, budgets, risks, KPIs, and reporting
Identify risks, drive mitigation actions, and manage scope changes
Support profitability, cost control, investments, and alignment with Finance
Responsabilità
Education: Degree in Engineering, Business Administration, Industrial Management, or related field
Experience: 7+ years in program/project management in international manufacturing or automotive environments
Program Management Expertise: track record of managing complex, cross-functional programs (time, cost, quality, scope, risks)
Leadership: experience leading cross-functional teams and directly managing Project Managers
Customer Management: strong skills in handling customer interactions, escalations, negotiations, and issue resolution
Operations Knowledge: solid understanding of manufacturing, industrialization, quality, supply chain, and launch processes
Certification & Tools: PMP or similar preferred; strong knowledge of program management methods, tools, and reporting
Soft Skills & Languages: excellent communication, leadership, and problem-solving skills; fluent English
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