Data Center Controls Tech, Austin, Texas

Data Center Controls Tech, Austin, Texas

Job ID: 3184279 | Amazon Data Services, Inc.

The Data Center Global Controls team is seeking a Controls Technician to design, install, test, maintain, and upgrade Building Management Systems (BMS) and Electrical Power Monitoring Systems (EPMS) at Amazon data centers. The role requires hands‑on technical expertise in industrial controls, electrical systems, and field instrumentation, along with the ability to innovate for improved data‑center automation.

Key Responsibilities

• Deploy, service, and upgrade BMS and EPMS systems across multiple data centers.
• Mentor and train Facilities team members on the operation and control of BMS and EPMS systems.
• Audit, maintain, and manage computer enterprise asset‑management systems for BMS and EPMS installations.
• Manage small‑to‑medium size projects and programs.
• Perform point‑to‑point checkouts between field devices and controllers.
• Conduct first‑line diagnostics, troubleshooting, and maintenance of programming code and hardware associated with BMS and EPMS in data centers.
• Execute provisioning processes for servers, controllers, industrial PCs, and network configurations, including communication testing between third‑party devices and controllers or servers.
• Install, replace, configure, and calibrate sensors.
• Read and understand electrical schematics and control panel drawings; apply basic knowledge of closed‑loop controls, field‑sensor scaling, and industrial controller functions.
• Supervise low‑voltage electrical contractors performing wiring and installation of field devices in compliance with AWS requirements.
• Commission and support system‑level testing.
• Create red‑lined drawings and documentation of systems.
• Follow change‑management processes to generate work requests and method statements.
• Participate in factory‑witnessed tests at vendors or panel‑builder facilities.
• Perform other tasks as assigned by the manager.
• Recommend design improvements based on consultation with users and system operation.
• Perform root‑cause analysis during testing and commissioning.
• Ensure all personnel on site utilize proper safety methodology.
• Work on‑call and on a rotating schedule when required and respond to after‑hours emergencies.
• Monitor and review ticketing systems, perform root‑cause analysis, and prioritize tasks.
• Actively manage service agreements, including vendor labor scheduling, quality assurance, and financial invoice review.

Physical Requirements

• Walk job sites in uneven terrain and work at heights and from ladders.
• Regularly walk, use hands and fingers, handle or feel, reach with hands and arms, stoop, kneel, crouch or crawl.
• On occasions, lift and/or move up to 49 pounds; and participate in group lifts for 50 pounds or more.

Basic Qualifications

• 1+ years of technical work with computer systems and technology components, or related experience.
• Ability to walk job sites in uneven terrain and work at heights and from ladders.
• Ability to regularly walk, use hands and fingers, handle or feel, reach with hands and arms, stoop, kneel, crouch or crawl.
• On occasions, lift and/or move up to 49 pounds; and participate in group lifts for 50 pounds or more.
• Technical school diploma or associate degree with 1+ years experience related to industrial instrumentation/controls or equivalent electrical or mechanical operations experience.
• Minimum 1 year of experience with low‑ and medium‑voltage electrical and/or mechanical systems.
• Basic understanding of industrial control systems, controllers, and programming, including troubleshooting of industrial control analog, discrete and industrial communication protocols (MQTT, BACnet, and/or MODBUS).

Preferred Qualifications

• One-year experience working in a data center or mission‑critical environment.
• International Society of Automation (ISA) Certified Controls System Technician (CCST) Level I or higher certification.
• Fundamental knowledge of network design and layout as well as low‑voltage (copper/fiber) cabling.

Benefits

The base salary range for this position starts at $32.00 and increases to $57.00 hourly. The Amazon package includes sign‑on payments, restricted stock units (RSUs), 401(k) matching, paid time off, parental leave, health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and optional Supplemental life plans), Employee Assistance Program (EAP), Mental Health Support, Medical Advice Line, Flexible Spending Accounts, and Adoption and Surrogacy Reimbursement coverage. Learn more about our benefits at https://amazon.jobs/en/benefits.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

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