Data Center Engineering Technician - Reliability & Ops

Job ID: 10428841 | Amazon Data Services, Inc. Join our dynamic team and become a critical guardian of technological infrastructure! As a Data Center Engineering Technician, you'll play a pivotal role in maintaining the heartbeat of mission‑critical technology infrastructure, ensuring seamless operations that power global digital experiences. Your expertise will directly contribute to maintaining an extraordinary 99.999% uptime, keeping the digital world running smoothly and efficiently.

Key Responsibilities

Daily building rounds to monitor and record information from electrical, mechanical, and fire/life safety equipment to ensure 24/7 reliability and availability.

Monitor Building Management Systems (BMS) and Electrical Power Management System (EPMS).

Assist in troubleshooting facility and rack‑level events within internal service level agreements (SLA).

Perform rack installs and rack decommissioning within internal SLA.

Perform preventive maintenance (PM), troubleshooting, root cause analysis, and repair of electrical and mechanical equipment.

Provide technical writing to support change management program.

Monitor daily work requests, manage resolution, and execute projects from conception to completion.

Provide on‑site support of contractors, sub‑contractors, and vendors, ensuring all work performed complies with established practices, procedures, and local legislation.

Work schedule may change depending on specific site needs; shifts can be up to 12 hours and may rotate on a predefined schedule. Some locations have on‑call rotations.

May support more than one location/site.

Physical Requirements

Willingness and demonstrated ability to work in the following physical conditions with reasonable accommodations:

Regularly lift and/or move up to 39 pounds independently.

Participate in group lifts for 40+ pounds.

Maintain balance and perform construction tasks while on a ladder.

Regularly walk, use hands and fingers, handle or feel, reach with hands and arms, stoop, kneel, crouch or crawl, climb stairs, twist, bend, work above shoulders, grasp, carry, push and pull objects into position.

Work in an environment requiring provided ear protection.

Essential Requirements

Ability to travel to or commute between data center locations as needed.

Willingness to temporarily work at alternative sites during training periods or until assigned facility is operational.

Travel frequency will vary based on business needs and operational status of assigned facility.

Travel over 50 miles or commute less than 50 miles to active data center sites as required by business needs.

Basic Qualifications

1+ years of Microsoft Office products and applications experience.

Work a flexible work schedule including evenings, overnights, and weekends.

1+ years of electrical facilities maintenance or 1+ years of mechanical facilities.

Preferred Qualifications

2+ years of data center engineering experience.

Experience reading and writing procedures, technical documents, and engineering drawings.

Associate's degree in a related field, or a technical degree in a related field.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

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