Descrizione:
Role Overview
We are seeking an experienced Test Manager to lead end‑to‑end testing strategy, planning, and execution for Retail IT applications in a development environment. The role involves managing functional, integration, system, and UAT testing across complex retail platforms such as e‑commerce, POS, ERP, OMS, WMS, and related integrations.
Key Responsibilities
- Define and own the overall test strategy for retail IT programs.
- Prepare test plans, test schedules, effort estimates, and resource plans.
- Establish testing standards, processes, and governance for development and release cycles.
Test Execution & Management
- Functional Testing
- System & Integration Testing
- Regression Testing
- User Acceptance Testing (UAT) support
- Track test execution, defects, risks, and mitigation plans.
Retail Domain Testing
- Inventory & Supply Chain systems
- Order Management, Pricing, Promotions, and Payments
- Validate end‑to‑end retail workflows such as order‑to‑cash, replenishment, returns, and fulfillment.
Defect & Quality Management
- Manage defect lifecycle and ensure timely resolution with development teams.
- Conduct root‑cause analysis for recurring issues.
- Report quality metrics, test status, and risks to stakeholders.
Leadership & Collaboration
- Lead and mentor test leads and test engineers.
- Coordinate with developers, architects, business users, and product owners.
- Support agile ceremonies and release readiness reviews.
Required Skills & Experience Core Testing & Management Skills
- Strong experience as a Test Manager / QA Manager in IT programs
- Test strategy and test planning
- Defect management and reporting
- Experience working in development‑led environments (Agile / Hybrid)
Retail IT Domain Expertise
- Proven experience in Retail IT domain testing
- Strong understanding of e‑commerce and omnichannel retail flows
- Inventory, pricing, promotions, and payments
- ERP / OMS / POS / WMS integrations
Tools & Methodologies
- Experience with test management tools (JIRA, Zephyr, ALM, TestRail, etc.)
- Familiarity with automation testing frameworks and CI/CD pipelines
- Experience working in Agile / Scrum environments
Good to Have
- Experience managing automation and performance testing teams
- Exposure to cloud‑based retail platforms
- Knowledge of retail compliance and security testing
- ISTQB or equivalent certification
- Strong leadership and stakeholder management skills
- Excellent communication and reporting abilities
- Ability to manage multiple releases and tight timelines
- Experience working in large, business‑critical retail programs
Opportunity
Opportunity to grow into QA Delivery Head / Program Test Manager; ownership of Retail IT quality transformation initiatives; strategic role in ensuring release stability and customer experience.
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