Descrizione:
What You’ll Make a Difference
Act as a trusted advisor for clients, supporting them in defining and executing digital adoption strategies aligned with their business goals.
Guide clients through the adoption journey of enterprise platforms, ensuring users effectively embrace new tools and processes.
Configure and manage Digital Adoption Platforms (with a focus on WalkMe) to enhance user experience and accelerate time-to-value.
Collaborate with business and IT stakeholders to identify adoption gaps and define targeted improvement initiatives.
Create in‑app guidance (walkthroughs, tooltips, onboarding flows) to support users through key processes.
Contribute to consulting projects in complex environments, supporting clients through digital transformation initiatives.
Help evolve Arsenalia’s internal capabilities in digital experience and adoption.
Work closely with cross‑functional teams (UX, Technology, Change Management) in dynamic and international contexts.
What We’re Looking For
Hands‑on experience with Digital Adoption Platforms, preferably with WalkMe or MyMeta, including configuration, deployment, and management.
Solid understanding of digital enablement, user onboarding, and change management practices.
Knowledge of enterprise digital processes and user adoption dynamics.
Experience working in consulting environments or with enterprise clients.
Proactive attitude, curiosity, and problem‑solving skills.
Experience delivering training or enablement programs for end users.
Willingness to travel for short, medium, or long‑term assignments.
English proficiency at B2 level or higher.
What We Would Consider a Plus
Basic knowledge of HTML, CSS, and JavaScript for DAP customization.
PROSCI Change Management certification.
Previous exposure to UX/UI principles and user‑centered design methodologies.
Experience in analytics tools (e.g., Google Analytics, platform‑native dashboards) to track user behavior.
Knowledge of BPMN methodologies and ways of working.
Basic understanding of enterprise platforms (e.g., SAP, Salesforce, Microsoft ecosystem).
What We Offer
We offer a comprehensive benefits package designed to support your professional growth, personal well‑being, and work‑life balance.
Welfare Package : Corporate welfare platform with a wide range of benefits and healthcare support.
Worklife Kit : Welcome package with essential tools for day‑to‑day productivity, digital meal vouchers, and flexible reimbursement options.
Empowering People : Engagement initiatives, team building, mentoring programs to foster integration, knowledge sharing, and meaningful connections.
Modern Open‑Space Offices : Collaborative areas that encourage interaction and teamwork.
Career Path : Internal Changemaker Path methodology to develop relational, communication, and leadership skills.
Learning & Development : Continuous improvement programs, certification opportunities, and incentives to grow soft and hard skills.
The gross annual salary for this position ranges from €40,000 to €55,000. It may be adjusted based on the candidate’s skills and experience beyond the required level. The role is covered by the CCNL Metalmeccanico Industria (CNEL code C011).
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