Security Supervisor

What You Will Do

• Supervise the daily operations of the security team to safeguard guests, employees, and hotel property.
• Monitor CCTV, access control systems, fire panels, and alarm systems, taking immediate action when needed.
• Conduct regular interior and exterior patrols, identifying safety risks, suspicious activity, or maintenance concerns.
• Respond efficiently to incidents, emergencies, medical situations, alarms, guest complaints, or disturbances with professionalism and discretion.
• Document all incidents, accidents, and security‑related activities, ensuring accurate reporting in accordance with hotel standards.
• Train, coach, mentor, and support Security Officers to maintain a culture of vigilance, service, and proactive prevention.
• Escort VIP guests, assist guests with disabilities, and ensure safe movement throughout the property.
• Ensure the confidentiality of guest information and enforce access control procedures for staff, contractors, and visitors.
• Participate in safety inspections, fire drills, emergency response planning, and hazard identification.
• Inspect and maintain fire‑safety equipment such as extinguishers, first‑aid boxes, and alarm systems.
• Collaborate with local authorities and emergency services when required.
• Support the implementation of risk‑prevention programs and security standards.
• Maintain a visible, approachable presence throughout the hotel while ensuring discreet protection of the property.

What You Bring

• Previous experience in hotel security or a similar supervisory role within luxury hospitality.
• Experience with surveillance and emergency‑response procedures preferred.
• Strong leadership skills with the ability to train, motivate, and guide team members.
• Excellent interpersonal and communication skills, with the ability to interact confidently with guests, colleagues, and authorities.
• Ability to remain calm under pressure, make sound decisions, and respond effectively to emergencies.
• Good working knowledge of CCTV systems, access control, fire panels, safety equipment, and incident‑reporting procedures.
• High level of integrity, professionalism, and discretion.
• Strong attention to detail and organizational skills.
• Flexibility to work overnight shifts, weekends, and holidays, and to respond to emergencies as needed.
• Fluency in English and Italian and legal permission to work in Italy.

What We Offer

• 28,000.00€ Annual Gross Base Salary
• Benefits package.
• Excellent Training and Development opportunities.
• Employee Discount for stays at any Four Seasons worldwide.
• Complimentary Dry Cleaning for Employee Uniforms.
• Complimentary Employee Meals.

Schedule & Location

• Full-time position based at Hotel Danieli, Venice.
• Flexibility to work weekends and holidays as needed.
• You must possess the legal right to work in Italy and have fluency in English and Italian.

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