Medical Assistant

About Altais

At Altais, we’re on a mission to improve the healthcare experience for everyone—starting with the people who deliver it. We help physicians focus more on patient care and less on paperwork through smarter technology, purpose-built tools, and a team-based model of care. Our network includes Brown & Toland Physicians, Altais Medical Group, and Family Care Specialists. Together, we’re building a more connected, physician-first healthcare system.

About The Role

Are you looking to join a fast-growing, dynamic team? We’re a collaborative, purpose-driven group that’s passionate about transforming healthcare from the inside out. At Altais, we support one another, adapt quickly, and work with integrity as we build a better experience for physicians and their patients.

As the Medical Assistant, you will be responsible for providing care to patients as a member of the care delivery team. You will keep the medical practice running efficiently by performing administrative and clinical functions within patient flow aligned with established Practice Management Guidelines. As part of a cross-functional team, you will work directly with a team of Medical Assistants and Medical Receptionists reporting directly to the Practice Operations Supervisor. You will own responsibilities in a fast-paced environment working within a paperless environment. Responsibilities include taking vitals, rooming patients, cleaning rooms, assisting with procedures, while focused on providing patients with excellent medical care.

You Will Focus On

• Provide patient care including rooming patients, taking vitals, injections, urine analysis, EKG, wound care, and ear lavage
• Support and answer telephone calls and messages, triage patients and administer treatment according to the provider’s orders
• Schedule and confirm appointments, check in patients and collect co-pays and payments
• Check out patients and assist with after visit instructions
• Assist with prescription orders, referrals and authorizations
• Remind patients of overdue services such as missed appointments, immunizations, labs, and preventative service

The Skills, Experience & Education You Bring

• Graduate of an accredited program for Medical Assistant
• 1+ year of MA experience within an outpatient setting; 3+ years preferred
• EMR experience

Compensation & Benefits

The Hourly Base Salary for this position is $21.00 - $23.00/hour. In addition, we provide a competitive compensation package that recognizes your experience, credentials, and education alongside a robust benefits program to meet your needs.

• Excellent medical, vision, and dental coverage
• 401k savings plan with a company match
• 15 days Paid Time Off and 9 Paid Holidays

Mission & Values

• Compassion: We act with empathy and a deep respect for the challenges faced by physicians and their patients. Our work is driven by a genuine commitment to improving lives and ensuring that care is delivered with dignity, understanding, and humanity.
• Community: We foster a culture of collaboration—with physicians, patients across the healthcare ecosystem, and among our teams. We create a unified community focused on advancing patient care and physician well-being.
• Leadership: We lead with integrity and vision, setting the standard for excellence in physician support and healthcare innovation. We empower others to lead, drive change, and shape the future of care.
• Excellence: We are relentlessly focused, results-driven, and accountable for delivering measurable value to physicians and the patients they serve.
• Agility: We embrace change as a constant and respond swiftly to the evolving needs of the healthcare industry.

Legal & Privacy

Altais and its subsidiaries and affiliates are committed to protecting the privacy and security of the personal information you provide to us. External hires must pass a background check/drug screen. Qualified applicants with arrest records and/or conviction records will be considered for employment in a manner consistent with Federal, State and local laws, including the San Francisco Fair Chance Ordinance. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran status or disability status and any other classification protected by Federal, State and local laws.

Physical Requirements: Office Environment - roles involving part to full time schedule in Office Environment. Based in our physical offices and work from home office/deskwork – Activity level: Sedentary, frequency most of workday.

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