Descrizione:
Experteer Overview As Director of Commercial Strategy, you will lead the hotel's sales function to drive revenue across Rooms, F&B, Spa, and Events. You will shape an integrated commercial plan aligned with brand guidelines and market dynamics, working closely with Revenue, Marketing, and on-property leadership. This role focuses on identifying growth opportunities, optimizing profitability, and maintaining a strong market presence in the luxury hospitality segment. You’ll influence pricing, distribution, and campaigns to support the opening and performance of Mandarin Oriental Cristallo, Cortina, a landmark luxury resort. This position offers strategic impact in a fast-changing, data-driven environment with a Retribuzione / Benefits Lead Sales, Marketing, Revenue Management, and Distribution to drive growth and profitability Develop and implement the integrated commercial strategy and business outlook Prepare annual sales budgets, marketing plans, and forecasts with revenue and marketing teams Monitor trends, competitor activity, and events to adapt strategies Identify future revenue opportunities through structured analysis and translate insights into action with KPIs Foster collaboration across Sales, Revenue, Marketing, and operations to deliver performance Define pricing, inventory controls, segmentation, and channel strategies with Regional and Corporate teams Evaluate sales channel effectiveness and optimize budget allocation for ROILead event-specific revenue strategies and manage reservation inquiries to capture demand Partner with Marketing to design campaigns supporting commercial objectives and ensure consistent brand messaging Utilize digital platforms to drive awareness and conversion; review campaign results for optimization Analyze financial statements, revenue reports, and market data to identify risks and opportunities Track key metrics such as booking pace, market share, and competitor performance Embed governance to surface risks, deliver monthly insights, and drive action plans to meet targets Control expenditures through forecasts and adherence to budgets Ensure effective use of commercial systems (Syn Xis, IDea S, Delphi) for execution and reporting Comply with Mandarin Oriental policies and perform other duties as required Responsabilità7+ years of senior sales experience in luxury hospitality At least 3 years in a leadership role managing teams and key accounts Track record of driving revenue growth and hitting targets across multiple segments Strong leadership and cross-functional collaboration with Sales, Marketing, Revenue Management, and Distribution High business acumen and strategic thinking with ability to translate insights into plans Excellent written and spoken English; local language where applicable Proficiency with hotel commercial systems (Syn Xis, IDea S, Delphi) and related analytics tools Ability to manage multiple complex projects in a fast-changing environment Requisiti fondamentali MOstay complimentary nights Learning & Development programmes Wellbeing benefits and wellness programmes #J-18808-Ljbffr