Strategic Global Alliances Director

Experteer Overview

Strategically lead and expand Genesys' alliance program across Italy and Iberia by partnering with GSIs and key tech ecosystems. You will architect multi-level engagement with sales, delivery, and executives to drive enablement, pipeline, and bookings. Your work shapes co-sell motions and joint solutions that connect Genesys Cloud with AWS, Salesforce, and ServiceNow, enabling regional growth. This role offers cross-functional impact and leadership in a high-growth tech environment.

Retribuzione / Benefits

• Develop and execute a partner strategy and joint business plans per partner (coverage, targets, enablement, marketing calendar)
• Drive awareness and enablement through playbooks and enablement paths for partner teams
• Orchestrate joint solution narratives (Genesys Cloud + AWS/Salesforce Service Cloud/ServiceNow)
• Lead go-to-market and pipeline activities, including vertical campaigns, ABM, events, and co-sell motions
• Manage opportunity execution with MEDDICC methodology, coordinate resources, ensure services readiness
• Governance activities: quarterly business reviews, pipeline reviews, KPI tracking, MDF budgets, brand/compliance management

Responsabilità

• 10+ years in alliances/partner sales with GSIs or major ISVs (AWS, Salesforce, ServiceNow)
• Proven co-sell and ecosystem GTM experience in SaaS (CX/Contact Center, AI, or Enterprise Apps)
• Strong sales discipline (forecasting, deal hygiene) and program management across multiple stakeholders
• Fluent English; Italian and/or Spanish (ideally both)

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