Reservierungsmitarbeiter-/In In Vollzeit

Overview

We are looking for a motivated SPA Receptionist to join our pre‑opening team. The hotel features a SPA, 5 food & beverage outlets, and more than 1,000 sqm of event venues.

Responsibilities

• Manage SPA reservations, check‑ins, check‑outs, and payments in accordance with company policies, standards, and procedures.
• Coordinate appointments and communicate guest preferences, special requests, and schedules to therapists and SPA team members.
• Maintain high standards of cleanliness and presentation of the reception and waiting areas.
• Support the SPA leadership team with administrative tasks, reports, and operational needs as required.

Qualifications

• Good understanding of SPA operations, guest service standards, and booking systems.
• Diploma or degree in Hospitality, Wellness Management, or related fields is an advantage.
• Fluent in English and Italian; additional languages are a plus.
• Familiarity with SPA booking systems and PMS (Opera Cloud knowledge is an advantage).
• Flexibility to work shifts, weekends, and public holidays.

EEO Statement

We welcome applications from all qualified candidates, regardless of gender, race, ethnicity, religion, disability, or sexual orientation.

Application Requirements

Please submit your CV in response to this job posting, including authorization for the processing of personal data in accordance with Legislative Decree 196/2003 and GDPR (EU) 2016/679.

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